Once you have finished shopping and click the 'Check Out' button you will be redirected to PayPal where you can either log in to your PayPal account or choose to pay with your a credit/debit card. After you have made this selection and entered relevant details you will be redirected back to this website to review and complete your purchase - at this stage you will also see shipping costs added for the first time.
We use Royal Mail as our primary delivery service, below is an indicative guide to our postage & packing charges, however please note this information is subject to change should Royal Mail charges &/or geographical banding change:
|Standard Delivery||Small Parcel||Medium Parcel||Large Parcel|
|UK (First Class)||£1.50||£2.00||£2.50|
|Rest of Europe||£2.95||£4.20||£5.65|
|Americas, Africa, Middle East & Asia||£3.65||£5.25||£7.95|
|Australasia (incl. Singapore)||£3.80||£5.55||£8.40|
|'Signed For' Delivery||Small Parcel||Medium Parcel||Large Parcel|
|Rest of Europe||£8.60||£9.10||£10.55|
|Americas, Africa, Middle East & Asia||£9.20||£10.15||£12.85|
|Australasia (incl. Singapore)||£9.40||£10.45||£13.30|
- Small Parcel: under 100 grams (for example one plastic clip collar or two Extra Small plastic clip collars)
- Medium Parcel: 100 - 249 grams (for example one metal clip collar or two Large metal clip collars)
- Large Parcel: 250 - 500 grams (for example four Small metal clip collars or five Large plastic clip collars)
Please note that 'Signed For' deliveries will require someone to be at your chosen to address to receive and sign for your parcel.
If the goods you receive do not match those you have ordered, please CONTACT US within three days of receipt of the goods.